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Human Touch has a wide variety of massage chairs for virtually any need and budget. This review will focus on the HT-7120 massage recliner by Human Touch. This recliner is in the $2,000 to $3,000 price level. This review is in 5 main parts which include warranty coverage and customer service, comfort and ergonomics, ease of use, key features and massage therapy. Each of these areas can earn up to 20 points each. An overall rating is given by summing up the areas for a total possible rating of 100. Let us see how the HT 7120 rates in this review.

Warranty Coverage and Customer Service: When purchasing a big ticket item such as a massage chair, you need to make sure you are comfortable with the warranty coverage. There is a wide range of warranty coverage with massage chairs. Human Touch provides you with 3 years for the structure, 1 year for parts and 90 days labor and parts shipping expenses. This is a rather light warranty compared to the industry. Customer service is very good and competent. We give Human Touch a 12 in this category.

Comfort and Ergonomics: With any massage chair design, ergonomics is an important aspect of design for comfort and relaxation. We like the ergonomics of the HT 7120. It has a very contemporary design, yet it fits the body well and is very comfortable to sit in. The controls are laid out well and positioned in good locations. The leg ottoman can be adjusted in the width of the wells, but you are unable to extend the leg ottoman. This recliner earns an 18 in this category.

Ease of Use: With so many new features being added at a furious rate to massage chairs, we are always concerned with the average user being to navigate the controls and other functions. Human Touch has a very nice remote control with this chair. It is slim and fits easily in the palm. The controls are well laid out and it is simple to navigate the functions. We are impressed with the controller and it does not come with a remote stand, but tucks away in a special pocket. The only manual control is for the rotating the leg ottoman. Most users need to lean quite a bit forward to reach the control and then you need to use your feet to rotate it. The HT-7120 earns a 19 in ease of use.

Key Features: The interesting features in the HT-7120 are the compression massage and the channel width adjustment in the leg ottoman. The compression massage is based on sports massage therapy. It is a combination of stroking massage and a rocking motion. The stroking massage helps to elongate muscles and also applies firm pressure for deep tissue relief. The rocking motion helps to loosen the spinal joints and relieve pressure. The channel width is adjustable in the leg ottoman. This is a nice feature allowing for the pressure to be adjusted to better accommodate your calves and feet. We give this recliner an 18 for key features.

Massage Therapy: There are various massage therapy functions with the HT 7120. It comes with 5 manual massage programs, 3 pre-set programs and 3 level height adjustments for the back. You can select from rolling, kneading, compression, percussion and vibration with the manual programs. You can select from sore muscle relief, energy rejuvenate and auto-demo for the pre-programs. One nice compliment to the massage therapy are the built in heaters for the lower back. You can also activate the full body stretch function. Your feet and calves can obtain soothing relief with the massaging leg ottoman. The HT-7120 earns a 19 for massage therapy.

So how does the HT 7120 rate overall? We give this recliner an 86/100. The main area of concern is the short warranty per the industry average. This is a well designed and constructed massage chair and we don’t necessarily understand the short warranty. The massage chair boasts some excellent massage therapies with the compression massage. You get lower lumbar heat controls and a stretching function. If a mid range model is something you are considering, then the Human Touch HT 7120 may be a good massage chair recliner option.